Software tools are a means to maximize results, not the end.
When we talk about implementing solutions, we are referring to the acquisition of a software tool that allows maximizing the efficiency of the company, being able to access information quickly, and reducing the execution times of manual tasks that do not add value.
In some cases, its implementation is justified when the company's processes require it. Therefore, at Drew, we consider that there are two options when implementing these solutions.
The first one refers to when the processes are already defined and a tool is used to support those processes. The second way is not to have such processes, so they have to be formalized through operational improvement to later be supported in software.
It is necessary to know that acquiring software tools is recommended when the organization's own processes have already been worked on. Otherwise, its use would be wasted, generating unnecessary expense.
To implement software tools that add value to your company, it is necessary to have previously defined processes.
After defining and formalizing the processes (or already having them), it is time to analyze the critical points that can be automated. These represent those vital tasks of the process in terms of information or delivery times. They must be guaranteed uniformly in each situation, and should not be left to chance.
In these processes, the implementation of the chosen software will add value by automating tasks or solving the problems that have been diagnosed. The objective is to deliver the greatest possible value, in the best possible way for the organization's objectives.
Once we detect the critical points on which to work, we proceed to align the strategic objectives to the implemented tool.
It is useless to invest efforts in software if it cannot support the stated objectives. For example, having CRM software would not make sense if the company's objective is not to pursue the efficiency of a business process.
At Drew, we believe that when a software tool is implemented, it must be aligned with the objectives: acquiring it does not guarantee success by itself, but first, it is necessary to understand how the processes themselves work and then, think about which one suits the needs.
The software we sell at Drew is world-renowned. Each of these tools has a work team that guarantees the necessary support if needed.
For this reason, the software generates confidence and practicality in its use. We work hand in hand with Software as a service (Saas), that is, systems hosted online, simple and intuitive. Some of these are monday.com, Hubspot, Freshworks, SurveySparrow, Scoro, Chinafy, and Kissflow, among others.
When we apply world-class software aligned to processes and objectives, the result is easy: technology works for your company, reducing those repetitive tasks that do not add any value and increasing the productivity of the employees who devote their time to the tasks that represent the core of the business.
In this way, we believe in the fundamental premise that technology must be available to people to help them, and not the other way around.
It involves the planning and management of the company at the managerial level and is then communicated to all the employees. It implies the definition of objectives and strategies that are intended to be met in the long term. Where do you want to go as a company?
It takes place at managerial levels. It involves the definition of objectives, strategies, and indicators of each area. The current processes and projects in each area are identified and which one supports a particular operational objective is defined, as well as which of them are priorities, and the indicators to follow up on them are materialized.
It implies the alignment of the daily operation both at a strategic and operational level. In other words, it is part of the daily work of each of the employees. The improvement is present through the formalization of processes, project management methodology, several pieces of training, and the implementation of software tools that are necessary.
In some cases, the operational improvement may involve the support of the processes in software tools to increase the productivity and efficiency of the company, although its implementation must be an integral solution after evaluating its possibility of implementation.
At Drew, we follow up step by step. This task is shared since we take on the role of an advisor while the customer will carry out the strategic planning. Our purpose is to be present at each stage to guide, suggest and accompany. We do not impose a model to follow, but it is a joint effort with the companies that choose us.
We are a team that redesigns, optimizes, and enhances the way your company works. We work in a personalized and collaborative way to achieve the growth you are looking for in your company.
Since 2016 helping companies improve their way of working. We seek to create more competitive companies, so they can do more with less.
We do not charge per hour. Each company is a different world, each company has a different structure; and therefore, we act accordingly.
We have a solid commitment to the work we do, putting the satisfaction of our customers first and last.
It is what motivates us. And it is also what moves your company, we want to transform the way companies think about their main values.
We provide our services globally to companies throughout LATAM as well as in Europe and the United States.
Information empowers, and that is why we are highly committed to providing valuable, useful, and continuous content.
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Leer artículoQue la tecnología trabaje para tu empresa, y no al revés.
Somos una empresa enfocada en desarrollar soluciones de valor genuino a otras empresas. Nos apasiona transformar la manera en que las personas trabajan, para ayudarles a desarrollar su potencial profesional.
