Plantt was founded in 2019 by Dan Leshem, CEO and Itamar Eizik, CTO, both former chiefs of the OrCam team and with a lot of experience in the AI field. The company is based in Tel Aviv, Israel and has 10 employees. Plantt has customers from around the globe and many of them are growing rapidly into SaaS and e-mail brands.
Plantt is the only conversational AI platform that discovers bottlenecks and repetitive conversation patterns, and automates communication; this helps companies to provide a faster response and to reduce SLA. The platform allows companies to improve their communication in relation to automation through e-mails, chatbots, call centers and many other communication channels in every language.
The online world moves faster and faster. Customers today demand more ways of interaction and communication, both pre and post-sales. Companies are now fighting to keep up with the increasing demand, which produces longer response time, increased costs and a bad customer experience. This is why companies are looking for new ways to solve this problem in which they can interact with their customers.
The best solution is to implement automation of customer service processes, such as chatbots and AI assistants. However, current automated solutions are not good enough by themselves so customers feel frustrated because they do not get relevant responses or the service they deserve.
